Effective Date: 19th November 2024
Last Updated: 19th November 2024
The Sunday Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you attend our events, interact with our website, or engage with our services.
1. Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure a great experience at our events. This information includes:
a. Personal Information
Contact Details: Name, email address, phone number (provided during ticket purchase or registration).
Payment Information: Billing details collected by third-party payment processors (we do not store credit card details).
b. Non-Personal Information
Event Preferences: Music preferences or responses to surveys related to our events.
Technical Data: IP address, device type, and browsing activity on our website.
c. Images and Recordings
We may capture photos, videos, or audio recordings during events. These may include identifiable images of attendees for promotional or archival purposes.
2. How We Use Your Information
We use your information for the following purposes:
Event Management: To process ticket sales, manage attendance, and respond to inquiries.
Marketing and Communication: To send updates, promotional offers, and newsletters related to our events (you can opt-out anytime).
Service Improvement: To analyse attendance patterns and feedback to improve our events.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information
We respect your privacy and will not sell or share your information without your consent, except in the following situations:
Service Providers: We may share your data with vendors (e.g., ticketing platforms or email marketing services) who assist us in running our events.
Legal Requirements: We may disclose information if required by law or to protect the safety of attendees and staff.
Social Media and Promotions: Photos or videos captured during events may be shared on social media or promotional materials.
4. Your Privacy Choices
You have control over your information.
Access and Update: You can request access to or corrections of your personal data.
Opt-Out of Communications: You can unsubscribe from marketing emails by following the link provided in the email.
Media Use: If you do not wish to appear in event photos or videos, please notify us at [email protected] before or during the event.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Services
Our website or ticketing system may link to third-party services. We are not responsible for the privacy practices of those services.
7. Children’s Privacy
Our events are not intended for individuals under 13 years of age. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be communicated via our website or email.
9. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact us at:
The Sunday Club
Email: [email protected]
Phone: 07366 790790
Thank you for supporting The Sunday Club. We are committed to ensuring your privacy and a fantastic live music experience!